/New to the Qantas Frequent Flyer Program? Start here!

New to the Qantas Frequent Flyer Program? Start here!

Qantas Frequent Flyer is Qantas Airways’ official loyalty program. It is the most popular frequent flyer program in Australia, starting in 1987 and growing to almost 12 million members today.

The Qantas Frequent Flyer program allows you to earn points through credit cards, flying, bonus points promotions and much more. As you earn more Qantas Points, you’ll also have the potential to earn Status Credits and unlock exclusive status benefits. Points can also be redeemed for award flights in all classes.

This program is useful for those who live in Australia and fly on Qantas and its partners like Emirates and Cathay Pacific.

This guide is ground zero for those who are just starting off with Qantas Points. Read on for how to join the program, earn as many points as you can, and use them for maximum value.

How to join the Qantas Frequent Flyer program for free

Signing up to Qantas is not free—it usually costs $99.50 for those with an address in Australia. However, you can use one of these codes to sign up for free.

Sign up page | Point Hacks
You can save $99.50 by joining for free using a code

How to earn Qantas Points

The two quickest ways to earn Qantas Points are by:

There are a number of other ways to earn bonus Qantas Points, including by:

Qantas Aribnb | Point Hacks
You’ll pick up 1 Qantas Point per $ spent with Airbnb
Car rental | Point Hacks
You can pick up points with most frequent flyer programs by renting through companies like Avis and Hertz

If you are short on Qantas Points for a redemption, you can:

How to redeem Qantas Points

In our opinion, the best value of your Qantas Points comes from redeeming them for flights on Qantas and its partners, such as Qatar Airways and Japan Airlines.

This product is what you can expect on most domestic Business Class flights:

Qantas 737 Domestic Business Class | Point Hacks
Qantas Boeing 737 Business Class

but on most flights between the East and West Coasts or overseas, you’ll get a lie-flat seat.

Qantas A330 Domestic Business Class Seat | Point Hacks
Qantas A330 Business Class

Emirates have excellent Business (pictured below) and First Class products and provide a great redemption opportunity for Australia-based travellers.

Emirates A380 First Class | Point Hacks
Emirates A380 First Class

The taxes and surcharges attached to some Qantas award bookings tend to be high, and premium cabin availability is tight on flights to and from the US. Therefore, flying American Airlines (pictured below) or Fiji Airways is a good alternative to Qantas.

AA 772 | Point Hacks
American Airlines is a Qantas and oneworld partner

Whilst we usually advise saving your points for premium cabin travel, using your Qantas Points for Economy Class travel can provide good value in these cases.

If you are looking for more inspiration for what to do with your Qantas Points, check out our best uses of points series.

Many people aim to play the upgrade lottery, but if you don’t have status (explained below), your chances of securing a Business or First Class seat are limited.

Lost as to how to start your search for an award seat? Check out this post.

Elite status with Qantas

Holding Qantas Gold, Platinum or Platinum One status is the key to unlocking a raft of premium perks with Qantas and its partners, such as complimentary upgrades, lounge access, and priority check-in and boarding.

Here are the best routes to do a status run on and the quickest ways to earn Qantas Gold status in one trip.

You can also get lounge access by becoming a member of Qantas Club.

How to contact Qantas Frequent Flyer

To get in touch with Qantas Frequent Flyer about a membership enquiry or flight redemption, try one of the methods below:

  • Phone 13 11 31 within Australia or +61 2 9433 2329 from overseas (7am-7pm AEST; closed Sundays and public holidays)
  • SMS 0477 726 827 (0477 QANTAS) only within Australia for simple requests like choosing a seat or linking two itineraries
  • Send them a direct message via Twitter or Facebook Messenger
Qantas Facebook Messenger
Qantas’ Facebook Messenger interface

Summing up

If you live in Australia and fly or are interested in flying Qantas, then the Qantas Frequent Flyer program is one worth signing up for.

Qantas Points can be used both on Qantas and its partner airlines and are most quickly earned by signing up for one of these credit cards.

Do you know someone who might get some use out of the Qantas program but needs a little help? Share this guide using the social media buttons below!